Top 5 Questions to Ask When Selecting a Mechanic to Fix Your Car
If you are searching for mechanic for your car then you need to be sure that you're working with the right person. Without proper knowledge it can be difficult to make the right decision and select the right car mechanic. There are hundreds of auto shops and finding the right one can become challenging. Here, we are going to analyze five questions that you must ask a new mechanic to be sure that he would be the right person to repair your car.
Five Important Questions To Ask While Selecting a Car Mechanic
Have you repaired cars like the one I have?
If you are hiring a car mechanic then it will be important to make sure that the person has knowledge repairing cars of similar model and make like yours. Such prior knowledge becomes even more important if you own a foreign car or drive a diesel truck that often requires special maintenance. Thus, if you hire someone with previous experience in repairing similar cars then it will ensure you that you will have a good experience.
Will you be providing free estimates?
When you visit a mechanic for car repairs, the mechanic should be ready to provide you with free estimates. When you're searching for a new mechanic, this should be one of the main questions to ask regarding estimation process they have. Moreover, the estimate should be provided in writing.
It should be made clear that after repair work starts if something else is found that needs attention then it should be informed to you and approval must be taken for such extra repair work and its associated expenses from you before the work is started on such additional repairs. However, you need to understand that estimate given at the beginning may not be 100% correct because there are many problems that cannot be understood until the time a mechanic gets under the hood. So your main focus should be on developing trust so that the mechanic provides the best possible service.
Will you be providing warranty for services and parts?
It can happen that a new part is added in your car but it fails. Reputed car repair shops provide written guarantees for labor and parts up to specific time limit or mileage. For instance, a good repair shop may well provide guarantee for fifteen thousand miles or 1 year warranty on parts. They may also provide discounted replacement parts if need for such replacement arises. Lastly, you must inquire about the warranty policies they have.
How unexpected expenditures are handled?
Let us look at a situation to understand more about unexpected expenditures. Suppose, you take your car for engine repairs. The price and timeline is agreed and work will start soon. However, when the hood is opened, it is found that there is a cracked hose which must be repaired. What should be done in such situation? You need to inquire how such surprise repairs and their associated bills will be handled by the mechanic.
How long have you been in business?
Reputed mechanics generally have vast experience. Before finalizing any auto shop for your car repairs you should inquire about their experience. Reputed auto shops are known for long track record, successful work, and reviews by happy customers on places like Facebook and Google. Such reputed auto shops are always interested in building strong relationship with their customers and will do everything possible to ensure maximum client satisfaction.